Full-time dental professionals trained on Dentrix, Eaglesoft, and Open Dental — hired through Edge's managed platform. They work exclusively for your practice, not a call center. Your team member, fully supported.
Dental practices lose $150,000+ per year to unfilled schedules, unworked claims, and front desk burnout. Your team shouldn't do three jobs at once.
Every Edge professional is certified through Edge Edu (only 2-4% of applicants pass) and works from a secured campus with enterprise equipment.
Benefits verification, predetermination, breakdown tracking, CDT coding, insurance billing
Claims submission, payment posting, AR follow-up, denial management, patient statements
Patient scheduling, confirmation calls, recall management, new patient intake, phone triage
Case presentation support, financial arrangements, treatment plan follow-up, patient education
EOB processing, insurance payment posting, secondary claims, coordination of benefits
End-of-day reconciliation, reporting, collections tracking, provider credentialing support
| Feature | Hire Through Edge | Hire Locally | Dental VA Agencies |
|---|---|---|---|
| Cost per hire | 60-70% less than in-house | $38K-$52K salary + benefits | $7-12/hr, variable quality |
| Time to hire | 7 days average | 3-6 weeks | 1-2 weeks, limited vetting |
| Dental software training | Dentrix, Eaglesoft, Open Dental certified | You train them | Basic training at best |
| HIPAA compliance | Built-in: campus, VPN, BAA | Your responsibility | Often BYOD (security risk) |
| CDT coding knowledge | Edge Edu certified | Varies widely | Usually minimal |
| Replacement guarantee | $0 cost, 7-day replacement | Restart hiring | Varies, often 30+ days |
| Retention rate | 97% | ~71% (29% turnover) | Varies widely |
"Edge has been a beacon of hope in one of the most desperate times my practice was facing, and I feel very fortunate to have found them. The quality of talent, the speed of onboarding, and the compliance — it's everything you need."
DHR Health hired dedicated professionals through Edge across 13 departments including dental operations — with each hire working as an exclusive team member. 97% retention means almost zero rehiring.
A virtual dental assistant is a full-time remote professional who handles your practice's administrative tasks — insurance verification, billing, scheduling, treatment coordination, recall management, and patient communication. They work exclusively for your practice through Edge's managed platform, not a shared call center.
Yes. Edge Edu certification includes hands-on training modules for Dentrix, Eaglesoft, Open Dental, and Curve Dental. Your hire arrives ready to work in your specific system from day one.
With a VA agency, you're typically getting a shared or part-time freelancer with minimal training and BYOD equipment. With Edge, you're hiring a full-time, dedicated professional who works exclusively for you from a secured campus with enterprise equipment, HIPAA-grade VPN, and ongoing certification. They're your team member — Edge just provides the infrastructure.
Absolutely. Insurance verification and benefits breakdowns are core competencies of Edge dental professionals. They handle predeterminations, eligibility checks, CDT coding, and coordination of benefits — trained specifically on dental insurance workflows.
Edge provides a full replacement guarantee at $0 cost. If your hire isn't the right fit, Edge matches you with a new professional within 7 days on average.
Edge clients typically save 60-70% compared to hiring locally. The flat monthly fee includes salary, benefits, equipment, HIPAA compliance, and a dedicated Relationship Manager — no hidden costs.
Book a 15-minute call. We'll match you with a pre-vetted, certified professional in 7 days.
Book My Demo →Trusted by 500+ Businesses
Healthcare, dental, and insurance organizations rely on Edge to scale with confidence.