Edge finds, certifies, and manages remote medical staff — scribes, coders, prior auth specialists, and more — trained on Epic, athenahealth, and eClinicalWorks before they start.
Edge professionals arrive certified on your EHR, trained in medical terminology, ICD-10/CPT coding, and HIPAA protocols.
Real-time documentation during patient encounters. SOAP notes, HPI, ROS, assessment & plan — entered directly into your EHR so you maintain eye contact, not screen time.
Submit and track prior auths for imaging, procedures, and specialty referrals. Navigate payer portals (Availity, NaviNet), follow up on pending auths, and reduce denials tied to missed authorizations.
Charge capture, CPT/ICD-10 code selection, claim scrubbing, ERA posting. Work denial queues for CO-4, CO-16, CO-197. Manage your 30/60/90-day A/R aging and appeal underpayments.
Pre-visit chart review: update medications, reconcile problem lists, verify insurance, pull prior records. Ensure E/M documentation supports the level of service before the patient arrives.
Manage appointment scheduling, process referrals and authorizations, handle recall outreach for chronic care and wellness visits, and reduce no-shows with confirmation workflows.
Retrospective and prospective chart review for HCC capture. Identify missed diagnoses that impact RAF scores, support AWV documentation, and help close care gaps before submission deadlines.
Average practice saves 70% vs. hiring locally
4-week Edge Edu covers workflows, documentation templates, and compliance protocols for your system.
MyChart, Orders, InBasket, Haiku
athenaClinicals, Collector, Communicator
Scheduling, billing, patient portal
Practice mgmt, RCM, telehealth
Billing, scheduling, patient engage
Patient communications, VOIP
Eligibility, prior auth, claims
Digital intake, payments, analytics
Physicians spend 2 hours on EHR documentation for every 1 hour of patient care. Prior auths stack up. Denials go unworked. Revenue leaks.
"Pajama time" documentation driving burnout and turnover
Patients canceling procedures, revenue lost to auth denials
CO-4, CO-16, CO-197 stacking up with no one to work them
Edge scribes, coders, and auth specialists work as extensions of your team — remote but fully integrated into your EHR and workflows.
SOAP notes complete before the patient leaves. Providers go home on time.
Auth status updated in the chart. No patient surprises. No lost revenue.
First-pass acceptance above 95%. Denials worked within 48 hours.
Specialty, EHR, patient volume, documentation style — we match based on your exact clinical workflow.
Scribes trained in your specialty's documentation patterns. Coders who know your payer mix. Review and select on your schedule.
Secure workstation, VPN access, HIPAA training, payroll, benefits, and a dedicated Success Manager — fully managed.
Book a free 15-minute consultation. See candidates certified on Epic, athena, or eCW. No cost, no contract.
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Healthcare, dental, and insurance organizations rely on Edge to scale with confidence.