Full-time, HIPAA-trained healthcare professionals who work exclusively for your practice — through Edge's managed talent platform. Not freelancers. Not an outsourcing vendor. Your team member, fully supported.
The average medical practice spends 34% of revenue on administrative costs. Your clinical staff shouldn't be buried in paperwork.
Every Edge professional is certified through Edge Edu (only 2-4% of applicants pass) and works from a secured campus with enterprise equipment.
Claims submission, payment posting, denial management, AR follow-up, payer communication
Appointment booking, rescheduling, waitlist management, automated reminders, multi-location coordination
Real-time clinical documentation, SOAP notes, HPI capture, procedure coding, chart completion
Eligibility checks, benefit breakdowns, pre-cert tracking, coverage verification, patient responsibility estimates
Auth requests, clinical documentation gathering, payer follow-up, denial appeals, status tracking
New patient registration, demographic entry, insurance card processing, consent form management
| Feature | Hire Through Edge | Hire In-House | VA Agencies |
|---|---|---|---|
| Cost per hire | 60-70% less than in-house | $45K-$65K+ salary + benefits | $8-15/hr, variable quality |
| Time to hire | 7 days average | 49 days average | 1-3 weeks, no guarantee |
| HIPAA compliance | Built-in: campus, VPN, BAA | Your responsibility | Rarely included |
| Training & certification | Edge Edu certified (2-4% pass rate) | You train them | Basic orientation only |
| Equipment & IT | Enterprise laptop, dual monitors, backup power | You purchase & maintain | BYOD (security risk) |
| Replacement guarantee | $0 replacement, 7-day turnaround | Restart hiring process | Varies, often 30+ days |
| Retention rate | 97% | ~74% (26% turnover) | Varies widely |
"I consider Edge a concierge-level business. The talent they provide is trained, professional, and ready. My practice efficiency increased 30% within the first month."
DHR Health hired 75 dedicated professionals through Edge across 13 departments — cutting time-to-hire by 69% and saving $1.2M annually. Each hire works exclusively for DHR as part of their team.
A virtual medical assistant is a full-time remote professional who handles administrative and clinical support tasks for your practice. This includes patient scheduling, medical billing, insurance verification, prior authorization, medical scribing, EHR documentation, claims management, and patient follow-up. They work exclusively for you as a dedicated member of your team.
Yes. Every professional hired through Edge completes HIPAA certification before placement and works from secured campus facilities with HIPAA-grade VPN, encrypted connections, and biometric access. Edge operates as the Employer of Record, so compliance infrastructure is built in — not your responsibility to set up.
Edge clients typically save 60-70% compared to in-house hiring. Edge charges a flat monthly fee that includes salary, benefits, equipment, compliance infrastructure, and ongoing management. There are no hidden costs for equipment, training, or turnover replacement.
Edge's average match time is 7 days. Every candidate has already passed Edge Edu certification (only 2-4% of applicants qualify), so your new hire arrives trained and ready to start on your systems.
Edge professionals are trained on major EHR systems including Epic, Cerner, athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, and Kareo. Edge Edu certification includes system-specific training modules.
Edge provides a full replacement guarantee at $0 cost. If your hire isn't the right fit, Edge replaces them within 7 days on average — with structured knowledge transfer to minimize disruption.
Book a 15-minute call. We'll match you with a pre-vetted, certified professional in 7 days.
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Healthcare, dental, and insurance organizations rely on Edge to scale with confidence.