MEDVA is a physician-founded VA company with tiered pricing and a new secured facility option. Edge is a managed talent platform where secured campus infrastructure is the default. Here’s how they compare.
| Feature | Edge | MEDVA |
|---|---|---|
| Company type | Managed talent platform | Virtual assistant company |
| Founded | 2022 | ~2020 (physician-founded) |
| Industries | Healthcare, dental, insurance, accounting | Healthcare, dental, veterinary, medspa |
| Staffing model | Dedicated professional, full infrastructure | Dedicated VA, tiered service levels |
| Work environment | Secured campus (standard) | WFH (standard) or Secured Facility (add-on) |
| Equipment | Enterprise-grade, company-issued | Varies by tier; secured facility includes equipment |
| HIPAA compliance | Built-in: campus, VPN, encryption, BAA | HIPAA + SOC 2 training; Secured Facility for EMR access |
| Training | Edge Edu certification (2-4% pass rate) | Internal vetting, top 10% selection |
| Client portal | Direct communication + RM | PULSE proprietary client portal |
| Account support | Dedicated relationship manager | Dedicated Account Manager (concierge service) |
| Bilingual support | Available | English and Spanish available |
| Pricing | Flat monthly fee, all-inclusive | Tiered: starts at $10/hr; Secured Facility premium |
| Cost vs. US hire | 60-70% savings | ~66% savings (one-third the salary) |
| Insurance industry | Yes — Applied Epic, AMS360, HawkSoft | No |
MEDVA was founded by practicing physicians (Dr. Steven Kupferman and Dr. Omid Shaye), which gives them genuine clinical insight into healthcare workflows. Their VAs are primarily registered nurses from the Philippines, and they offer bilingual English/Spanish support — a real advantage for practices with diverse patient populations.
MEDVA’s PULSE client portal provides real-time productivity monitoring, and their concierge Account Manager service includes personalized check-ins and proactive VA coaching. They recently launched a Secured Facility option that allows VAs to access EMR systems like Epic from a controlled environment — recognizing the same infrastructure need that Edge was built around.
They’ve been recognized as Healthcare Virtual Assistant Company of the Year and featured in media including The Doctors TV show.
Campus is the default, not an add-on. MEDVA’s standard model is work-from-home. Their Secured Facility option is a premium tier for practices that need EMR access. At Edge, every single professional works from a secured campus with enterprise equipment, dual ISP, backup power, and biometric access. There’s no base tier vs. premium tier — the infrastructure is the product.
Insurance industry coverage. Edge serves insurance agencies and brokerages with professionals trained on Applied Epic, AMS360, HawkSoft, and EZLynx. MEDVA focuses exclusively on healthcare, dental, and veterinary.
Pricing transparency. Edge charges a flat monthly fee that includes everything: salary, benefits, equipment, campus, compliance, training, IT support, and relationship management. MEDVA uses tiered pricing where the secured facility and bilingual options are premium add-ons. The total cost depends on which tier you select.
Edge Edu vs. internal training. Edge’s proprietary certification platform trains professionals on specific EHR systems, billing workflows, and compliance before placement — with a 2-4% acceptance rate. MEDVA vets candidates through a top 10% selection process with competency assessments.
MEDVA is a strong healthcare VA company with physician leadership and a growing infrastructure option. Edge provides campus-based infrastructure as standard (not premium), serves the insurance industry, and includes everything in one flat monthly fee. If you need secured infrastructure from day one or serve insurance clients, Edge is the fit. If you want a physician-founded healthcare VA with flexible tiers, MEDVA delivers.
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