What hiring really costs in 2025

Cost CategoryIn-House (US)Edge
Base salary$48,000 - $62,000/yrIncluded in flat monthly fee
Benefits (health, dental, 401k)$12,000 - $18,000/yrIncluded — Edge provides benefits
Payroll taxes & workers comp$5,000 - $7,000/yrIncluded — Edge is the EOR
Equipment (computer, phone, desk)$2,000 - $4,000 one-timeIncluded — enterprise laptop, monitor, headset, webcam
Office space$4,800 - $12,000/yrIncluded — professional campus
Recruiting cost$3,500 - $8,000 per hire$0 — Edge handles sourcing
Training & onboarding$2,000 - $5,000 + 6-8 weeks$0 — arrives Edge Edu certified
IT support$1,200 - $3,600/yrIncluded — on-site IT Bar
HIPAA compliance setup$2,000 - $5,000Included — built into campus infrastructure
Turnover replacement$4,700 avg per replacement$0 — full replacement guarantee
Total Year 1 Cost$78,500 - $125,60060-70% less — everything included

What money can't measure

⏱️

Speed to Hire

In-house hiring averages 42 days to fill a medical admin role. Edge matches you in 7 days with a pre-certified professional.

🔄

No Turnover Disruption

Medical front desk turnover is 40%+ annually. When an Edge professional leaves (rare at 97% retention), you get a replacement in days — not months.

📈

Scale Without HR Overhead

Need to add 3 billers for a new location? Edge handles recruiting, compliance, equipment, and management. You just approve the hires.

★★★★★

"We were spending $180K on two full-time billers who called out constantly. Switched to Edge, got better-trained talent, cut costs by 65%, and haven't had a single missed day in 14 months."

Dr. James Rodriguez
Owner, Meridian Dental Group — 4 locations, 6 Edge professionals

Questions about switching from in-house to Edge

Will my patients notice the difference?
No. Edge professionals work your full business hours, answer your phone lines, use your systems, and follow your protocols. Patients experience the same (or better) level of service — they just don't know your team member is in a professional campus overseas instead of your back office.
Can Edge professionals work in my time zone?
Yes. Edge professionals work your business hours — whether that's EST, CST, MST, or PST. They're scheduled to your practice's operating hours.
How do I manage someone who isn't in my office?
The same way you'd manage any remote team member — through your existing systems (EHR, phone system, project management tools). Edge also provides a dedicated relationship manager who acts as your on-the-ground point of contact for performance, scheduling, and team issues.
What if I need to scale up or down?
Edge is built for flexibility. Add professionals as you grow, adjust roles as your needs change. There are no long-term contracts that lock you in.
Is this outsourcing?
Not in the traditional sense. You're hiring dedicated, full-time professionals who work exclusively for your practice. Edge is the infrastructure platform that makes it possible — handling employment, compliance, equipment, and facilities so you don't have to.
What systems can Edge professionals use?
Edge professionals are trained on all major healthcare systems including Epic, Cerner, athenahealth, Dentrix, Eaglesoft, Open Dental, AMS360, Applied Epic, and many more. If your system isn't on the list, Edge Edu builds custom training modules.

Same quality. 60-70% less cost.

See a side-by-side cost comparison customized to your practice size, roles, and location.

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